Last Updated: December 8, 2025

1. Introduction

Welcome to Cynthia Maria (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect your information when you visit our website https://coachcynthiamaria.com (the “Site”), purchase our coaching services, memberships, or products, and interact with us.

By accessing or using our Site, you agree to the terms of this Privacy Policy.

2. Information We Collect

We collect information to provide better services to our users. The types of information we collect include:

A. Personal Information You Provide to Us

We collect personal information that you voluntarily provide when you:

  • Sign up for our newsletter: Name and email address.
  • Make a purchase (Shop/Coaching/Membership): Billing name, shipping address, payment information (credit card numbers are processed by third-party payment processors and not stored by us), and email address.
  • Contact us: Name, email address, phone number, and any details provided in your messages via our contact forms, live chat, or SMS support.
  • Register for an account: Username, password, and profile information for the membership area.

B. Information We Collect Automatically

When you visit our Site, we automatically collect certain information about your device and usage, including:

  • Log Data: IP address, browser type, operating system, referring/exit pages, and timestamps.
  • Usage Data: Which pages you visit, how long you stay, and what links you click.
  • Cookies: Small data files stored on your device to improve site functionality and user experience (see Section 6).

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To Provide Services: To fulfill your orders for coaching sessions, courses, and shop items, and to manage your membership access.
  • Communication: To respond to your inquiries via email or live chat and to provide customer support.
  • Marketing: To send you our newsletter, updates on special promotions, exclusive events, and announcements (only if you have opted in).
  • Improvement: To analyze website trends and user behavior to improve our content, services, and website performance.
  • Legal Compliance: To comply with applicable laws and regulations in Florida and the United States.

4. Disclosure of Your Information

We do not sell, trade, or rent your personal identification information to others. We may share information with:

  • Service Providers: We use trusted third-party service providers to help us operate our business (e.g., payment processors, email marketing platforms, and website hosting services like Tuscany Elite LLC). These parties have access to your information only to perform specific tasks on our behalf and are obligated to keep it confidential.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

5. Data Security

We implement reasonable security measures to maintain the safety of your personal information. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

6. Cookies and Tracking Technologies

Our Site uses cookies to enhance your experience.

  • Essential Cookies: Necessary for the website to function (e.g., keeping items in your cart).
  • Analytics Cookies: Help us understand how visitors use our site.
  • Marketing Cookies: Used to track visitors across websites to display relevant ads.

You can choose to disable cookies through your browser settings, but please note that some parts of the Site may not function properly as a result.

7. Third-Party Links

Our Site may contain links to third-party websites (e.g., social media platforms, external resources). We are not responsible for the privacy practices or the content of these third-party sites. We encourage you to read the privacy policies of any website you visit.

8. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

9. Your Rights

Depending on your location, you may have the right to:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request correction of any inaccurate or incomplete data.
  • Deletion: Request deletion of your personal data (“Right to be Forgotten”).
  • Opt-Out: Unsubscribe from our marketing emails at any time by clicking the “unsubscribe” link at the bottom of our emails.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top. You are advised to review this page periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us: